Shipping policy
Processing Time
All orders are processed within 3-5 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order has been dispatched.
Shipping Carrier
We ship most orders via Royal Mail. Shipping times and services are based on Royal Mail's delivery standards. On some occasions it may be necessary to use DPD for larger items but this will be at our discretion.
Shipping Rates & Estimated Delivery
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Royal Mail 2nd Class (UK) | 2–4 business days | £3.35 |
| Royal Mail 1st Class (UK) | 1–2 business days | £4.19 |
| Royal Mail Tracked 24 (UK) | 1 business day | £4.29 |
| Royal Mail Tracked 48 (UK) | 2 business days | £3.45 |
| Royal Mail International Standard | 5–10 business days | £14.99 (varies by region) |
| Royal Mail International Tracked | 5–7 business days | £23.99 (varies by region) |
International Shipping
We offer international shipping via Royal Mail International Services. Please note, delivery times vary depending on destination and customs processing.
Customs, Duties & Taxes
International orders may be subject to customs duties or taxes. These charges are the buyer’s responsibility and are not included in the shipping fees.
Order Tracking
Tracked services will include a tracking number which will be sent to your email once the order has been dispatched. For untracked services, we cannot provide live updates.
Delays or Issues
While Royal Mail provides reliable service, delays can occur due to seasonal volume, weather, or customs. If your order hasn't arrived within 10 business days (UK) or 20 business days (International), please contact us at [your email].
ORDERS OVER £100 QUALIFY FOR FREE DELIVERY (UK ONLY)
